Quality Training

FMS’s training program will ensure that our employees are successful in consistently carrying out their job requirements safely and efficiently. We understand that safety and environmental concerns are important to property managers and owners and focus our training on exceeding standard requirements. Our employees are fundamental to our success.

We perform Customer Service training to ensure that our employees understand and appreciate the importance of first impressions and customer satisfaction. A smile and “hello” should be the norm and not the exception. We discuss approachability, appearance and a “can do” attitude.

Our Maintenance Reporting training is designed so we will be your eyes and ears in the facility. Our employees are trained not only to be thorough in their cleaning processes, but also to look for and report abnormal facility conditions. These conditions will be reported to the Account Supervisor to be relayed to our client. We will aid in continued facility improvement.